Last Revised: May 18, 2026

Manage Users

Select the Desired User

Identify the user you wish to edit, and click the View Details

Available Settings

1. User Status (1)

   1. Live / Disabled
      If set to 'Disabled', the user will be unable to log in.

2. Alternative E-mail Address (1)

   1. May only be set by Hub Support.

      Tip

      Consider using the Global E-mail Notification List instead.

3. Two-Factor Authentication Status (1)

   1. Indicates if a user has configured Two-Factor Authentication (2FA) on their account.

      Info

      For a full explanation of 2FA, see Two-Factor Authentication (2FA)

4. Roles Assigned (1)

   1. All User Roles that are currently assigned to the user.

      Info

      For a full explanation of this field, see User Roles Overview.

5. User Groups Assigned (1)

   1. All User Groups that are currently assigned to the user.

      Info

      For a full explanation of this field, see User Groups Overview.

      Warning

      User Groups are not available to Inspector Organisations

6. Notes / Comments (1)

   1. Any internal notes or comments regarding the user may be entered here.

      Info

      These notes are only visible to Organisation Administrators and Hub Support